Terms and Conditions

Effective Date: January 2, 2025

Welcome to Visionhato! These Terms and Conditions (“Terms”) govern your access to and use of our website visionhato.com and any products or services offered through our website. By using our website and making purchases, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the website, you acknowledge and agree to be bound by these Terms, our Privacy Policy, and other applicable policies or guidelines posted on our site. If you do not agree to these Terms, please refrain from using our website.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page and will become effective immediately upon posting. We encourage you to review these Terms periodically to stay informed about updates.

3. Account Registration

To make purchases or use certain features on our website, you may be required to create an account. When registering, you agree to:

  • Provide accurate, complete, and current information about yourself.
  • Keep your account credentials, including your password, confidential.
  • Be responsible for all activities under your account, whether authorized by you or not.

If you believe your account has been compromised, you should immediately notify us at info@visionhato.com or call (760) 757-1336.

4. Product Information

We strive to ensure that the information on our website is accurate and up-to-date, including product descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of the information on the website. In the event of an error in pricing, product information, or availability, we reserve the right to cancel or modify any order placed based on incorrect information.

5. Orders and Payment

  • Order Acceptance: When you place an order on our website, you are making an offer to purchase the products. We will notify you of the acceptance of your order via an order confirmation email. We reserve the right to refuse or cancel any order at our discretion.
  • Payment: Payment is due at the time of purchase. We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available payment options. Your payment will be processed securely, and you will be billed for the total amount of your order, including any applicable taxes and shipping fees.

6. Shipping and Delivery

  • Processing Time: Orders are processed within 1-2 business days. However, processing times may vary depending on order volume or during peak seasons.
  • Shipping Methods: We offer various shipping options based on your location. Shipping fees are calculated during the checkout process.
  • Delivery Issues: Once your order is shipped, you are responsible for ensuring that someone is available to receive the package. We are not liable for any lost or stolen packages after delivery.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it within 30 days of receipt. For detailed information on returns and refunds, please refer to our Refund and Returns Policy.

8. Product Warranty and Limitations

All products sold through Visionhato are subject to the manufacturer’s warranty, if applicable. We do not offer warranties beyond those provided by the manufacturer. If you experience any issues with the product, please contact us immediately at info@visionhato.com for assistance.

Limitations of Liability: To the fullest extent permitted by law, Visionhato will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

9. User Conduct

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Engage in any activity that violates local, state, national, or international laws.
  • Post or transmit any content that is unlawful, defamatory, obscene, or infringes upon the rights of others.
  • Attempt to interfere with or disrupt the functionality of the website, including hacking or using malicious software.

Violations of these Terms may result in suspension or termination of your account, as well as legal action, if necessary.

10. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Visionhato or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any of this content without prior written consent from Visionhato.

11. Privacy and Data Protection

We are committed to protecting your privacy. For information on how we collect, use, and protect your personal data, please review our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over the content or practices of these third-party sites and are not responsible for their privacy policies or practices. You visit third-party websites at your own risk.

13. Dispute Resolution and Governing Law

  • Dispute Resolution: Any dispute or claim arising out of or in connection with these Terms shall be resolved through binding arbitration, rather than in court, except for matters related to the enforcement of intellectual property rights or violations of these Terms.
  • Governing Law: These Terms are governed by and construed in accordance with the laws of the state of California without regard to its conflict of law principles.

14. Indemnification

You agree to indemnify and hold harmless Visionhato, its officers, employees, agents, and affiliates from any claim, demand, liability, or expenses (including attorney’s fees) arising out of your use of the website, violation of these Terms, or infringement of any rights of third parties.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

16. Termination

We reserve the right to suspend or terminate your account and access to our website at any time, without notice, if we believe you have violated these Terms or engaged in unlawful conduct.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:

Thank you for choosing Visionhato!

This Terms and Conditions document is designed to protect both you and Visionhato and provide a clear understanding of your rights and responsibilities. We recommend reviewing these Terms periodically to stay informed of any updates.